Naskh Potted Plant

Yes you can. To schedule a delivery date, reach out to us via Whatsapp or phone call with your order # and your preferred delivery date.

Yes, we offer a 3-4 hour express delivery option to most locations in Dubai. If you place your order before 4.30pm and the selected product is eligible, an express delivery option will be available on checkout.
If you miss the cut-off, it will automatically be scheduled for the next day.

Definitely. We will deliver to whichever address inputted under the "shipping address" section in checkout. This is where you can enter the details of the recipient.
We never include receipts or pricing information inside the box, so you don't have to worry about that.

Yes you can. Select the "add a gift message" option in your cart to include a custom message along with your order. We’ll print the message on card and include it with the plant.

Our plants always arrive safely and looking presentable, but if you want to make it feel a bit more special, you can select between an additional red or green gift wrapping option for AED 29.

We know plants don't do well sitting outdoors in the UAE.
If the delivery address is to an apartment building, we will leave your gift order outside the receiver's door.
If the delivery is to a villa, our drivers will try to call the recipient or number on the shipping address to coordinate a safe drop-off.
If we can't reach them, we'll bring the plant back with us and arrange a better delivery time so the plant stays healthy.

We package everything carefully and take extreme care when delivering our plants.
If, for whatever reason, the plant or pot arrives damaged, just reply to your order confirmation email or Whatsapp us with a quick and we'll sort out a replacement for you right away.

Our priority is to get your houseplant to you as safely as possible and ensure that it flourishes when it gets there.

Your plant will arrive in its nursery pot, securely packaged to protect the leaves and prevent soil spillage.

Once received, place your plant in the spot you plan to keep it in and leave it there until it is time to repot, allowing it to acclimate to its new environment.

There are some exceptions to this approach, specifically with our range of micro succulents, that tend to acclimate just fine outside of their nursery pots. So, we've gone ahead and repotted those plants for you.

As part of our guarantee, we offer free replacements for orders damaged during delivery.

Absolutely — our WhatsApp Chat is open daily for questions or booking plant care calls, and our Plant Care 101 guides include tips specific to your plants.

Select the "Make This a Gift?" option on the product page.

You can edit the name on our packaging, add giftwrapping and even include a personalized note.

Dubai: Orders are typically delivered within 36 hours of Delivery
All other Emirates: Typically delivered in 1-3 days

You will receive both WhatsApp and email updates when your order is out for delivery.
For more details, please read our full shipping policy here.

Apartments: Our delivery partner will leave it safely at your door.
Villas/Townhouses: We will not be able to leave your plant outside your door as the intense heat may shock/distress your plant.

If you know this is the case, please include alternative instructions (e.g. leaving your plant with a neighbor) in the checkout page and our drivers will deliver your order accordingly.

Yes — message us on Whatsapp to request a delivery date.

Yes, we offer a 14‑day return and refund guarantee for most of our products.
Exceptions to this guarantee include:
Naskh Potted Plants
Klekktic Rupert Planters
Any promotional, personalized or gifted orders
Sowvital products
Potting soil